Shipping & Returns
Shipping Policy
Fast Order Processing
We aim to process and dispatch all orders as quickly as possible so your items arrive without unnecessary delay. Orders are typically prepared within 1–6 business days.
Worldwide Shipping
We offer shipping to a wide range of locations, with available delivery options and costs shown at checkout.
Delivery Times
Estimated delivery times may vary depending on destination, customs procedures, and selected shipping method. Delays caused by carriers or customs are outside our control.
Order Tracking
Once your order has been shipped, tracking information will be provided whenever available so you can follow your delivery.
Customs & Duties
International orders may be subject to customs fees, taxes, or import duties depending on your country. These charges are the responsibility of the customer.
Easy Returns
If you are not fully satisfied with your purchase, eligible items may be returned within the specified return period after delivery.
Return Conditions
Returned items must be unused, unwashed, and in original condition with tags attached. Items that do not meet these conditions may not be accepted.
Exchanges
We accept exchanges for size or product availability, subject to stock levels. If your preferred item is unavailable, alternative options may be offered.
Refunds
Once your return is received and inspected, refunds will be issued to the original payment method. Processing times may vary depending on your payment provider.
Incorrect or Damaged Orders
If you receive an incorrect or damaged item, please contact us promptly with your order details so we can resolve the issue as quickly as possible.
Need Help?
Our support team is available to assist with shipping, returns, exchanges, or any order-related questions.
Return & Exchange Policy
Easy Returns
If you are not fully satisfied with your purchase, eligible items may be returned within the specified return period after delivery.
Exchange Options
We accept exchanges for size or product availability, subject to stock levels. If your preferred item is unavailable, alternative options may be offered.
Return Conditions
Items must be unworn, unwashed, unused, and in original condition with tags attached. Returns that do not meet these conditions may not be accepted.
How to Request a Return
To begin a return or exchange, please contact our customer support team with your order details.
Request Deadline
Return or exchange requests must be made within the stated period after receiving your order.
Refund Process
Once your returned item has been received and inspected, refunds will be issued to the original payment method. Processing times may vary depending on your payment provider.
Return Shipping Costs
Return shipping costs may be the responsibility of the customer, except in cases of our error or defective items.
Damaged or Incorrect Items
If you receive an incorrect, defective, or damaged item, please contact us as soon as possible so we can resolve the issue quickly.
Non-Eligible Items
For hygiene reasons or special promotions, some items may not be eligible for return or exchange.
Customer Support
Our team is always available to assist with any return or exchange enquiries.